Kairos Tickets: An All-in-One
Ticketing Solution
Empower your events with Kairos Tickets — a seamless, all-in-one ticketing solution designed to simplify sales, improve guest experience, and maximize your event’s success.
Overview
When several Astra Applications clients found themselves frustrated with high fees and limited support from existing ticketing providers, we saw an opportunity. Rather than simply introducing them to another off-the-shelf tool, we built Kairos Tickets—a turnkey platform that not only reduces costs but also provides a seamless experience for both event organizers and attendees. From online ticket sales to onsite check-in and comprehensive attendee management, Kairos Tickets is the ultimate solution for hassle-free, cost-effective event ticketing.
The Challenge
Excessive Fees: Traditional ticket vendors like Ticketmaster charged as much as 40% in fees, cutting deeply into event profits and frustrating attendees.
Limited Support: While some alternatives offered lower fees, they lacked the hands-on service, easy onboarding, and robust features that many event organizers need.
Disjointed Processes: Existing software solutions required juggling multiple platforms—online ticketing, in-person sales, point-of-sale systems—leading to errors, duplicate entries, and unnecessary headaches.
What Clients Needed
Our clients wanted a single, integrated platform that handled everything—online ticket sales, in-person ticket purchases, volunteer coordination, coupon codes, seating charts, attendee management, and post-event reporting. They also needed strong customer support to ensure that when event day arrived, everything ran smoothly.
The Astra Applications Approach
Building Kairos Tickets
Astra Applications designed Kairos Tickets as a direct response to these challenges. We combined robust functionality with an intuitive interface, ensuring the platform could be managed by event staff and volunteers alike. Key features include:
Multi-Channel Ticket Sales:
Seamless online ticketing paired with a point-of-sale system for in-person transactions.
Comprehensive Management Tools:
Built-in attendee tracking, coupon codes, seating charts, and capacity controls.
Volunteer-Friendly Interface:
Easy-to-learn dashboard and step-by-step instructions for scanning tickets and managing check-ins.
Dedicated Support:
A hands-on approach where our team helps organize, train volunteers, and troubleshoot to make events a success.
Real-World Success Stories
Auburn Auction & Show
The Auburn Auction & Show, the longest-running collector car auction in the country, faced steep fees and limited customization from previous ticket providers. With over 10,000 attendees expected, the event organizers needed a fully integrated system for online pre-sale and on-site scanning—one that could handle large crowds without crashing or confusion.
Implementation: Astra Applications deployed Kairos Tickets, set up the scanning hardware, and trained volunteers on how to manage the check-in process.
Results:
- Reduced Fees: Eliminated hefty surcharges, increasing revenue for organizers.
- Seamless Check-In: Thousands of attendees moved swiftly through entry lines, with no issues around duplicate tickets.
- Hands-On Support: Our team was on-site to ensure volunteers felt confident and attendees were happy.
Lucky Duck Children’s Consignment Sale
Another major test for Kairos Tickets was the Lucky Duck Children’s Consignment Sale, the largest children’s consignment event in Northeast Indiana and one of the biggest in the country.
Implementation: Event organizers used Kairos Tickets for multiple sales throughout the year, taking advantage of online ticketing, flexible coupon codes, and real-time attendee tracking.
Results:
- Streamlined Operations: With a single platform for both online and in-person sales, staff spent less time troubleshooting tech and more time focusing on the event experience.
- User-Friendly for Volunteers: Minimal training was required, and volunteers found the scanning process intuitive and efficient.
- Ongoing Expansion: Encouraged by smooth execution and positive feedback, Lucky Duck expanded Kairos Tickets to more events, cementing its status as their go-to ticketing partner.
The Outcome & Impact
By creating a single, all-encompassing ticketing platform, Astra Applications empowered event organizers to regain control of their budgets, automate time-consuming tasks, and enhance the overall attendee experience. Key outcomes include:
Cost Savings
Clients avoided steep ticket fees, leading to higher profit margins and happier guests.
Greater Efficiency
Having ticket sales, scanning, seating charts, and attendee data all in one place simplified event operations.
Superior Support
With Astra Applications’ team onsite or readily available, last-minute hiccups were easily resolved.
Ongoing Growth
Buoyed by successful launches at high-profile events, Kairos Tickets continues to expand, helping even more organizations run smooth, profitable events.
Ready to Transform Your Events?
If high fees, limited support, and outdated ticketing systems are holding your events back, Kairos Tickets might be exactly what you need. Get in touch with Astra Applications to learn how our turnkey platform and dedicated team can revolutionize your next event.